Privacy Policy

Wisp AI Privacy Policy

Last Updated: April 21, 2026

1. Introduction

Wisp AI, Inc. ("Wisp," "we," "us," or "our") operates an AI-powered transcription, note-generation, and data platform that collects, processes, and, where permitted, licenses conversational audio and related data to third-party artificial intelligence companies.

Important: Wisp operates a data platform in which user-submitted or recorded content (including audio recordings, transcripts, notes, and related metadata) may be processed, transformed, and licensed to third parties for artificial intelligence training, evaluation, and research purposes.

In certain jurisdictions, this activity may constitute a "sale," "sharing," or similar disclosure of personal information. We provide applicable rights and honor Global Privacy Control (GPC) signals where required by law.

By using the Services, you acknowledge and consent to the practices described in this Privacy Policy.

2. Information We Collect
A. Personal Information
Name
Email address
Phone number
Account credentials
B. Content Data (Audio, Transcripts, and Notes)
Audio recordings uploaded or recorded through the Services
Transcripts generated from audio
Notes, summaries, and other generated outputs
Speaker segmentation (e.g., "Speaker 1")
Timestamps and conversational structure
Recording context (titles, descriptions)
C. Content Metadata & Technical Data
File duration, size, and format
Audio quality metrics
Recording conditions (where available)
System-generated technical attributes
D. Derived Data & Processing Outputs
Summaries, highlights, and structured notes
Keywords and semantic features
Non-identifying embeddings used for processing
Machine-learning-ready datasets
E. Integrity, Quality & Deduplication Data
Content hashes (cryptographic and perceptual)
Duplicate detection indicators
Quality assurance and validation metrics
F. Content Analysis & Metadata Extraction

We may automatically extract:

technical specifications
content type and format
quality metrics
deduplication hashes
tagging and categorization
G. Consent & Compliance Records
Consent logs
Privacy preferences
Opt-out signals (including GPC)
Recording acknowledgments
H. Usage Data
Device type and operating system
IP address and approximate location
Application activity and logs
Usage patterns
I. Third-Party Integration Data (User Authorized)

If enabled:

Google Calendar (event data)
Google Docs/Drive (selected content and metadata)

This data is used solely to provide user-facing features and is not used to train generalized AI models.

J. Cookies and Tracking Technologies

We use:

essential cookies for authentication
analytics tools
local storage

We honor Global Privacy Control (GPC) signals where required.

3. Data Flow and Processing
A. Upload and Recording
Users may upload audio files or record conversations through the Services
For recordings involving multiple participants:
a user may initiate a recording session
participants may be included or invited
users are responsible for obtaining all legally required consent prior to recording
Audio may be:
captured in real time
processed and stored after recording
segmented into speaker tracks where applicable
All data is securely transmitted and stored
Validation includes:
file integrity checks
format validation
duplicate detection
B. Processing and Analysis
Audio is transcribed into text
Speaker segmentation and timestamps are generated
AI systems produce:
summaries
notes
structured outputs

Additional technical and analytical data may be extracted.

C. Transformation and Dataset Preparation
Data may be transformed into machine-learning-ready formats
Direct identifiers (e.g., names, emails, contact details) may be removed where applicable
Data may be aggregated, structured, or pseudonymized
D. Data Licensing and Transfer
Wisp may license datasets to third parties, including AI companies
Licensed data may include:
audio recordings
transcripts
metadata
derived datasets
These disclosures may constitute a "sale" or "sharing" of personal information
Data licensing occurs only where permitted by law and, where required, based on user consent or other valid legal bases
E. Post-Transfer Handling
Wisp may retain metadata, logs, and transformed datasets
Original content may be retained, archived, or deleted
F. Post-Licensing Data Control
Upon transfer or licensing, recipients may act as independent data controllers
Wisp does not control how such data is used or retained by recipients
Once data has been incorporated into datasets or AI systems, it may not be technically feasible to:
retrieve
delete
isolate individual contributions
4. Biometric Information and Retention

Audio recordings may contain characteristics that could be considered biometric information under applicable laws.

Wisp does not create, sell, or license biometric identifiers used for identification, such as persistent voiceprints
Wisp does not use audio data to identify individuals across systems

Where applicable:

notice is provided
consent is obtained
data is used only for disclosed purposes

Retention:

biometric-related data is retained only as necessary and then deleted or irreversibly de-identified
5. How We Use Your Information

We use data to:

provide and improve the Services
transcribe and analyze audio
generate notes and outputs
maintain account functionality
ensure security and compliance
6. Data Licensing and AI Training

Where permitted by applicable law and user consent settings, Wisp may:

process and transform recordings, transcripts, and related data
remove direct identifiers (where applicable)
create structured datasets
license such datasets to third parties

Third parties may use this data for:

machine learning model training
evaluation and benchmarking
research and development

Such data may retain inherent characteristics such as voice, tone, or conversational patterns.

7. Data Sharing and Disclosure
A. Service Providers

We share data with providers supporting:

hosting and infrastructure
AI processing
analytics and monitoring
B. Data Licensing (Core Function)

We may license:

audio
transcripts
metadata
derived datasets
C. Legal Compliance

We may disclose data where required by law or to protect rights and safety.

8. Content Rights and Usage

By submitting content through the Services:

You grant Wisp a worldwide, perpetual, sublicensable, transferable license to:
use, process, reproduce, modify, and distribute your content
transform your content into datasets
license such content and datasets to third parties

This includes content that may contain:

voice recordings
conversational content
personal or identifiable information within recordings
Downstream Use

Third-party recipients may use data for:

AI training
research
model development
Important Limitations
Once incorporated into datasets or AI systems, deletion may not be feasible
Deletion requests apply prospectively only
9. Data Retention
Account data: retained until account deletion
Audio recordings: retained until deleted by the user
Transcripts and notes: retained until deleted by the user
Dataset and AI Training Use
Derived datasets and transformed data:
may be retained indefinitely, including after account deletion, where data has been:
de-identified
aggregated
incorporated into machine learning datasets
Other Data Categories
Metadata and quality assurance data: up to 3 years
Analytics data: up to 2 years
Consent and compliance records: up to 5 years
10. Your Rights and Choices

You may have rights to:

access your data
correct inaccuracies
delete your data
obtain a copy (portability)
opt out of sale or sharing
limit use of sensitive data

Contact: contact@wispai.app

10A. How to Exercise Privacy Choices

You may:

use account settings to enable or disable AI training and data licensing
submit requests via email

We honor Global Privacy Control (GPC) signals where required.

10B. Consent for AI Training and Data Licensing

Wisp provides users with a clear and granular choice regarding the use of their data for AI training and external data licensing.

Consent Mechanism
During onboarding or initial use of the Services, users are presented with a dedicated consent interface requiring an active selection to either:
enable, or
disable
the use of their data for AI training and data licensing
No default selection is applied, and users must make an explicit choice before proceeding
This setting remains user-controlled and can be modified at any time through account settings
Scope of Consent

When enabled, users consent to:

processing of recordings, transcripts, and related data
transformation into datasets
licensing to third parties for:
AI training
evaluation
research
Withdrawal of Consent
Users may withdraw consent at any time through account settings
Withdrawal applies prospectively and does not affect:
prior lawful processing
data already incorporated into datasets or AI systems
Limitations
Once data has been incorporated into datasets or AI systems, it may not be technically feasible to:
delete
retrieve
isolate individual contributions
11. State-Specific Privacy Rights
California (CCPA/CPRA)
right to know
right to delete
right to correct
right to opt out
right to limit sensitive data
non-discrimination
Other U.S. States
access
correction
deletion
portability
opt-out
Appeal Rights

Users may appeal decisions by contacting us.

Authorized Agents

Users may designate authorized agents where permitted.

Response Timing

Requests are handled within 30–45 days.

Illinois (Biometric Laws)
notice provided
purpose limited
no sale of biometric identifiers used for identification
12. International Data Transfers

Data may be processed in the United States and other jurisdictions.

We rely on:

Standard Contractual Clauses (SCCs)
Data Privacy Framework (DPF)
other safeguards
13. AI Training and Ethical Use

We work with partners that:

comply with applicable laws
do not attempt unauthorized re-identification
14. Data Security and Breach Notification

We implement:

encryption
access controls
monitoring systems

We notify users and authorities:

without undue delay
within required timeframes (e.g., 72 hours)
15. Children's Privacy

Not intended for users under 18.

16. Changes to This Policy

We may update this policy periodically.

17. Contact Us

contact@wispai.app