Wisp AI Summarizer & Meeting Recorder

Privacy Policy Last Updated: December 26, 2025

1. Introduction

Welcome to Wisp AI ("Wisp," "we," "us," or "our"), an AI-powered transcription and note-generation service. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, including our mobile applications, websites, and integrations with third-party services such as Google Calendar and Google Docs (collectively, the "Services"). By using the Services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information to provide, operate, improve, secure, and commercialize our Services.

Personal Information

Name
Email address
Phone number (for authentication or verification)
Payment-related information (processed by third-party payment processors)

Account Information

Login credentials
User preferences and settings

Audio & Transcription Data

Audio files you upload or record
Transcripts, speaker labels, timestamps, and metadata generated through transcription services
Associated files and derived data

Audio and transcript data may be stored securely using cloud infrastructure providers such as Google Cloud Firebase.

We collect and process your meeting recordings and transcripts to provide and improve our services. Before any external use, recordings and transcripts are de-identified and redacted to remove personal information such as names, emails, phone numbers, and other identifying details. De-identified data may then be used, shared, or licensed for third-party AI model training and research purposes. We do not share identifiable audio or transcripts outside our service, and all data is handled under strict security and data-protection standards.

Generated Content

Content derived from transcriptions, including summaries, titles, action items, emojis, highlights, or other AI-generated outputs created using third-party AI model providers.

Usage Data

Device type
Operating system
IP address
Access times
Application activity logs and diagnostics

Google Calendar Data (Optional, User-Authorized)

If you authorize access, we may access calendar lists and event details (such as event titles, start/end times, attendees, and descriptions) solely to provide user-facing features within the Services.

Google Docs Data (Optional, User-Authorized)

If you authorize access, we may access selected Google Docs content and metadata (such as titles) to enable import, export, or syncing functionality.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Maintain sessions
Improve functionality
Analyze usage trends
Enhance user experience

User Responsibility Notice: You are responsible for ensuring that you have obtained all necessary consents before recording or uploading any audio containing personal or sensitive information. By using the Services, you acknowledge that you bear responsibility for the content you upload and any resulting consequences.

3. How We Use Your Information

We use your information for the following purposes:

To provide, operate, personalize, and improve the Services
To authenticate users and maintain account security
To process payments and manage subscriptions
To transcribe audio using third-party transcription providers
To analyze transcription content and generate summaries or insights using AI model providers
To store and manage user data and files using secure cloud infrastructure
To deliver emails, notifications, and shared content
To provide customer support and respond to inquiries
To monitor usage, detect fraud, and maintain platform security
To analyze trends, performance, and product usage
To comply with legal obligations and enforce our terms

Important Note on Google Data

Wisp's use of information received from Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements. Data obtained from Google Calendar or Google Docs is used only to provide or improve user-facing features within the Services and is not used to develop, improve, or train generalized AI or machine-learning models.

4. How We Share Your Personal Data

We disclose your Personal Data to the categories of service providers and other parties listed in this section. Depending on state laws that may be applicable to you, some of these disclosures may constitute a "sale" of your Personal Data.

Service Providers.

These parties help us provide the Services or perform business functions on our behalf. They include:

Hosting, technology and communication providers.
AI model providers.
Transcription providers.
Security and fraud prevention consultants.
Analytics providers.
Support and customer service vendors.
Product fulfillment and delivery providers.
Payment processors.

Our payment processing partner collects your voluntarily-provided payment card information necessary to process your payment. Please see Stripe's terms of service and privacy policy for information on its use and storage of your Personal Data.

Business Partners.

These parties partner with us in offering various services. They include:

Businesses that you have a relationship with.
Companies that we partner with to offer joint promotional offers or opportunities.

Parties You Authorize, Access or Authenticate

Third parties you access through the services.
Social media services.
Other users.

5. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information, including:

Secure cloud infrastructure
Access controls and internal data-handling policies
Encryption where appropriate
OAuth-based authorization for third-party integrations

Despite these efforts, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

Access: Request access to the personal data we hold about you
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your data, subject to legal or operational requirements
Control Third-Party Access: Revoke Google Calendar or Docs access at any time through your Google account settings
Opt-Out of Marketing: Manage communication preferences

Sale and Sharing Opt-Out Rights

Residents of certain jurisdictions may have the right to opt out of the sale or sharing of Personal Data as defined by applicable law. Requests may be submitted to contact@wispai.app.

7. Data Retention

We retain Personal Data for as long as your account is active or as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer required, it is deleted or anonymized in accordance with our retention policies. Data processed by third-party providers may be subject to their own retention practices.

8. Third-Party Links

The Services may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies independently.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised "Last Updated" date. Continued use of the Services after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at contact@wispai.app.